Question for The Sims 3

Guest asks: Added Apr 9th 2012, ID #258268

Question for The Sims 3

I bought a few hairstyles and outfits in the Sims 3 store, but they won't download to my Sims 3 Game Launcher. I've tried re-downloading them several times with no results. It keeps giving me the message, "Unable to download. Error {0}." What does that mean?? And how can I download the stuff I don't already have into my game? I have a Mac computer; does that have anything to do with the problem? and get
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