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Follow the dark path or use the light

Why is my sim turing black? I downloaded some sims..

Guest asks: Added Jan 5th 2012, ID #238897

Question for The Sims 3

Why is my sim turing black? I downloaded some sims form the sims 3 excange and they turn black when I move them into a house. What is going on

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Guest answered:
Added 26th Dec 2012, ID #559540
Although it didn't work for me , trying freeing up some space on your computer or re-installing the game. Also try updating your game to the latest version. Lastly make sure your laptop or whatever your using is not overheated because it can mess up your graphics disc. Im not promising anything because none of these things worked for me. My Sims are still black and I don't know what to do. :(
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Guest said: 2nd Dec 2013 | REPORT
try using the reset sim cheat or change clothes using a wardrobe
Guest said: 28th Jun 2015 | REPORT
i changed clothes still no work

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