Question for The Sims 3

Guest asks: Added Dec 3rd 2011, ID #231942

Question for The Sims 3

My computer wont let me download the sims3 game. I used the code before but my computer crashed and got fixed but now I can't download it. Why? and get
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Guest answered: Added 26th Jan 2012, ID #476652
My laptop wont let me download things from the exchange and it has before, now it's not letting me.. Why?

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