Question for The Sims 3

Guest asks: Added Oct 27th 2011, ID #226123

Question for The Sims 3

I downloaded the Sims 3 pets expansion pack the other day, and I created my people, but when I tried to create an animal, they were disfigured and weird. Like the tails weren't attached. So I uninstalled the gamr, and now I'm trying to reinstall it, and I can't find the code to my game... Help? and get
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Guest answered: Added 1st Jan 2012, ID #469056
I hate to say this, but I have the same problem and I contacted customer support and reinstalling your game won't help. The reason why your pets are disfigured is because of your video card.

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