How do i get rid of the black screen?

coadmister5000 asks: Added Sep 6th 2008, ID #128940

How do i get rid of the black screen?

I'm on the 66th floor in the shinra building after rescuing aeris. I go into the elevator and rude comes in says press up blah blah. Then tseng comes in and says stuff and then my screen goes black. I cleaned my PS and tried it about 6 times. My game is brand new the disks have no scratches what so ever. Please help me. and get
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gamespro answered: Added 7th Sep 2008, ID #281338
Well there's nothing I can really tell you to help you with this, it could be some glitch, I know you said the disk is fine but if a friend of yours has FFVII get another disk 1 from them and try it just to rule out the possibility that it might be the disk. Although judging from how it sounds it could be your PS having trouble reading the disk after that point in the game you mentioned.
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