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Follow the dark path or use the light

Why won't the cab come pick up my sims from their ..

Guest asks: Added Nov 14th 2011, ID #228988

Question for The Sims 2

Why won't the cab come pick up my sims from their vacation?
I make the mom call the cab and say they want to leave the vacation but nothing pops up and she starts shaking her head like she's saying never mind.

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killian100 answered:
Added 30th Nov 2011, ID #460413
First, back up your game, then delete the cache file folders. If that doesn't work, then (since your game is backed up and a copy of it is now safe), delete each family member that is trying to go home. Save, then return to their neighborhood and lot. They should be waiting by their mail box on their home lot. By doing this you will be resetting your sims. They'll still have all their memories and sim stuff. That's why it is important never to get rid of the mailboxes. That is their portal.
Please let me know if this works for you. Remember to make a back up (copy of your game) first.

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