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How can I retrieve my lost control console. I have..

 
 
 
Guest asks: Added Feb 7th 2012, ID #246231

Question for The Sims FreePlay

How can I retrieve my lost control console. I have been playing about a month and a half, I have eight sims and am half way to the ninth, I don't know what level at this point but I had just leveled up. I now only have one screen with a sim and dog and none of the links work. I had recently gotten pop-ups for some celebration for EA and that there were special items you could acquire, but it only had cancel for an option, no accept link. What now? I hate to have to start all over and lose all time and fort invested.
 
 

 
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Guest answered:
Added 7th Feb 2012, ID #480513
Have you tried emailing origin or EA support? Go to https://help.ea.com/uk/ and click talk to an advisor on the right and it will go through options relevant to your issues and then allow you to email someone from the support team for assistance :-) hope this helped x
 
 
 
 
 

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