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Why did my sims freeplay reset itself? All my data..

 
Guest asks: Added Feb 14th 2012, ID #247561

Question for The Sims FreePlay

Why did my sims freeplay reset itself? All my data is gone!
 

 
 
Guest answered:
Added 29th Feb 2012, ID #486734
My game did the exact same thing! Went to go play it and it started over from th beginning, my whole neighborhood was erased! I've spent over $50 of my own money and I was on level 31! So frustrated!! I hope there is a way to save it but I am guessing there isnt
 
 
 
 
Guest answered:
Added 13th Mar 2012, ID #489515
Same thing here... I think it happens when your cell restarts while you are playing. In my case, my battery was very low and the cell went of f. When I recharged and turned it on the game was reset.

Was it your case?
 
 
 
 

Guest answered:
Added 12th Feb 2015, ID #655459
Idk why this just happened to me (sigh) I had just made my first baby Idk who published this game knowing it would be such a disappointment. Why would anyone want to spend almost all their time building a town & taking care of sims if one day out of the blue it would all be deleted! Smh.. I feel like crying. I didn't reset my phone or it didn't die.. I left my phone charging just to wake up & start all over. Vad enough the game takes alot of space in my phone. And it already had a sim made for me lol I thought I was supposed to create the first sim...
 
 
 
 
Guest answered:
Added 12th Feb 2015, ID #655460
Idk why this just happened to me (sigh) I had just made my first baby Idk who published this game knowing it would be such a disappointment. Why would anyone want to spend almost all their time building a town & taking care of sims if one day out of the blue it would all be deleted! Smh.. I feel like crying. I didn't reset my phone or it didn't die.. I left my phone charging just to wake up & start all over. Vad enough the game takes alot of space in my phone. And it already had a sim made for me lol I thought I was supposed to create the first sim...
 
 
 
 
Guest answered:
Added 31st Aug 2015, ID #669685
I don't know if I'm too late, but I have a solution Smile
My problem was when it restarted, they had a person that I didn't know and asking me to do stuff. So I deleted the app and downloaded it again. Don't forget, if you have game centre, keep it on game centre. When it's finished downloading, it should say "add your age" or something. Then it'll say "would you like to save data or restart" then I clicked save data, then it should say "log in to game centre" you need game centre for this. After that it should show you your old game's level and money and everything, click yes and you have your old game back Smile
 
 
 
 
Guest answered:
Added 15th Jan 2016, ID #676051
Same my tablet went dead on me so I charged it over night and woke up went to school came home (this was just now) got my tablet and started playing Sims and when I got there POOF my Sims my neighborhood was gone and I just had twins in the game and now start it all over.😭😭😭
 
 
 
 
Guest answered:
Added 25th Jan 2016, ID #676382
If you go into cloud on Sims free play then it will find your old game and you can continue to play it
 
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Guest said: 12th Feb 2016 | REPORT
No. Only level 2 but I was in 24
 
 
 
 

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