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How do you get your old game back when it starts over and is trying to..

Question asked by Guest on
Last Modified:

Question for The Sims FreePlay

How do you get your old game back when it starts over and is trying to make you make the first sim again when you already made a bunch of sims and houses and work and then it all just dissapeared ? Because I was playing it and then my phone died and then I turned it back on and now it's making me start over. How do I get my old game back?

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The Sims FreePlay Guide

Guest answered:

I don't think you can get the old game back. I do know when you have Facebook, you can save your game there. To do so, pause the game, click the cloud, and follow the steps. (Login, upload, save etc). Please note, you data will only be saved for 7 days, so upload the game every week to be sure you won't lose it again.
For now good luck rebuilding. It has benefits... I learned to save LP's when I had to start over after update!

Always look on the bright side ;-)

Showing latest replies - show all (92)
Guest said: 13th May 2018 | REPORT
I wanted shack for life style points
Guest said: 20th Jun 2018 | REPORT
I was on level 34, saved the game to iCloud, and then deleted the app. I installed the sims infinity coins and then tried to upload it but it didn’t work so I had to restart the whole game.
Guest said: 16th Jul 2018 | REPORT
I was on level 35 and decided to restart my world for fun but first I uoleaoded to the cloud to put it on my phone instead of iPad. After setting up the infinite coins hack I started playing on my iPad without realising I hadn’t download my saved data onto my other device so now I have to start over again! I don’t mind starting over I’m just sad that I don’t have all my hair and outfits or my house supplies like nice wallpaper or flooring and I have to redo all the quests
Guest said: 12th Apr 2019 | REPORT
What if i was under age
Guest answered:

You login again on the app and press retry or you can go on the app close it and then change the date to march 10th 2009 the nyour game should come back

Showing latest replies - show all (23)
Guest said: 19th Mar 2017 | REPORT
This happened to me too
Guest said: 23rd Mar 2017 | REPORT
I was on level 40 and I was married to crush and had kids
Guest said: 15th Jun 2017 | REPORT
I was also ob lvl 40 . Everyon onlvl 40 there stuff delets
Guest said: 30th Jun 2018 | REPORT
When I used to play it I was on the level where you get that 1 sim that's a big musician and it crashed and froze so I couldn't do the quest
Guest answered:

I have the same problem. I use to have 800000000000000 Simoleons but now it's becoming a rip off

Showing latest replies - show all (5)
Guest said: 11th Sep 2016 | REPORT
I think I need to cheat
Guest said: 16th Sep 2016 | REPORT
Hey I need my old profile back can u help
Guest said: 7th Dec 2017 | REPORT
And how do you cheat?
Guest said: 3rd Aug 2018 | REPORT
Can you over right the hacker game to original
Guest answered:

What happened!!! My sim world was on level like 20 something (which I know isn't much but still) AND I LOST EVERYTHING!!!!!

Showing latest replies - show all (15)
Guest said: 27th Aug 2017 | REPORT
Guest said: 4th Oct 2017 | REPORT
Lost everything! Can I get it back or am I out of luck? Urg!!!
Guest said: 28th Dec 2017 | REPORT
I lost all everythinggg new phone and didnt save or was on in a while now starting new :(((((
Guest said: 17th Feb 2018 | REPORT
My worked
Guest answered:

I accidently reseted my old game :(( and I can't get it back I had a one bedroom house and I also had a toddler and was on level 13!! Plz help me :(( I am so sad

Showing all replies
Sims213342 said: 11th Jan 2015 | REPORT
Right there with u
Guest said: 12th Aug 2016 | REPORT
Guest said: 28th Sep 2017 | REPORT
Guest answered:

Iv'e just lost mine and what I can say about it is start a new game even if you were a level 100 I don't know. Don't give up trying to recreate your city and good luck!!!

Guest answered:

I had the same problem. I went onto settings and went onto the cloud. When you get into the cloud it will give you the option to download the data you had from a week ago and all of your progress comes back

Showing all replies
Guest said: 30th Nov 2016 | REPORT
It told me that there was no save data when I saved it three days ago.. 💔
Guest answered:

I wanted to try to new account for Sims freeplay just for a while and when I wanted to get back on the other one it didnt have any saved data but I logged into Facebook where my data there is saved and nothing still wont upload my other world please help

Showing all replies
Guest said: 13th Aug 2017 | REPORT
Same thing happened to me, I was almost on level 50 and I lost everything. 😩😭 I'm so mad and upset. It took me years to get where I was and I don't want to start over.
Guest said: 3rd Oct 2017 | REPORT
I was on level 25 and had 21 sims. I just go to the seniors quest and then I exited out of the game. When I cam back in everything was gone and it said start new game. I spent almost 3 years on that game and a lot of my own money.
Guest answered:

Every time I have some of my Sims work on the Restaurant to clean it when one is done my game starts back over to the previous day I do save to the cloud please help

Showing all replies
Guest said: 27th May 2015 | REPORT
MiNe reset coz I changed it to france and clclicked wrong button UGGGHHGG
Guest said: 27th Nov 2016 | REPORT
So did i
Guest said: 3rd Oct 2017 | REPORT
Guest answered:

I accidentally erased my city when I was cleaning up my home page. I freaked out, emailed them and looked on here. Thought I was lost forever because I never saved it anywhere!! I ended up starting to build the first couple things starting over until Daniel, the city friend said to come visit him. After that I hit the tools/setting button and hit the log in with Facebook button even though I never used it there or saved it. I hit the button and a couple of city's ca,emup from before and I found my city I lost. It will ask you if you want to permanently erase the other cities or the one you just started so say yes and your old city will come up with all the progress saved.

Showing latest replies - show all (5)
Guest said: 1st Aug 2015 | REPORT
I was playing then wanted to get the free lp points cheats and I saved the other to a different language and I saved and it made me having only to restart all over again
Guest said: 28th Sep 2015 | REPORT
Isn't that on simcity?
Guest said: 2nd Nov 2015 | REPORT
Uhh 55 is the level limit so you cant get to 64
Guest said: 3rd Oct 2017 | REPORT
Guest answered:

Omg what happened one I just got my Sims married and then it just lost everything someone please help:(((

Showing all replies
Guest said: 17th Dec 2017 | REPORT
Me too!!!
Guest answered:

Something similar happened to me! Long story short I started Sims like 3 years ago on my phone and then got kinda bored of it and I wanted to start again but still keep my progress that I reached on my phone so I downloaded the app on my iPod and I didn't connect to gamecenter or Facebook so that I can have two separate cities on my phone and iPod but then one day I accidentally clicked to connect to Facebook on my iPod so my progress on my phone erased and now I only have the stuff saved from my iPod so my 3 year game progress is gone

Showing all replies
Olive818 said: 13th Aug 2017 | REPORT
Same thing happened to me! 😩 I'm crushed.
Guest answered:

I had the game on my iPod touch in 2011, an I got really far in it. I was at like level 36, I had over 20 Sims, I had a million simoleones and then I deleted the game because it made me mad. A month later I got a new phone so I got the game on there and I started a new game. Is there any way I can get my first game back?!?

Guest answered:

Just experienced the same. My old phone crashed, I hade my som game Connected to my Google account but stiller when I starten platina from my New phone,logged into Google (I don't havet Facebook no) I stillingen had to start a New game, really annoying. How can I get my data back?

Showing all replies
Guest said: 13th Jun 2016 | REPORT
I don't know what to do because when I open sims sometimes my tablet just turns off without me doing anything and then she I turn it back on and open sims it just says the options to start a new game ????
Guest said: 26th Sep 2016 | REPORT
Guest answered:

I can not get my old game back when I already started a new one

Guest answered:

I was saving my game and it deleted itself and opened a old one that I saved a year ago. I spent hundreds on the game and all of it down the drain. Please help I need it back

Guest answered:

I was at level 36 and had reached soo far and the app acc deleted how do it get it back if it wasn't saved to the cloud

Guest answered:

I accidentally overwrote data on my level 12 account, and now it only has what I overwrote when saving it to cloud:( I'm really upset, but I contacted technical support, so hopefully I will get an answer! I'll update when I do

Guest answered:

If I download my game to cloud and put it on a different device can I start a brand new game on my old device without erasing my data on my new one

Guest answered:

I stated all over with a new game, but miss some of my old Sims. Wish there was a way to reconnect with them since they've already been created. Is it possible? I miss my favorite daughter Tanji.

Showing all replies
Guest said: 19th Apr 2019 | REPORT
Me too , what should I do :(
Guest said: 16th May 2020 | REPORT
Ugh all the sleepless nights I wasted to complete tasks, created so many things, getting a free beach house, getting icy set prizes and all other stuffs, plus real money I put in, all for NOTHING! All my sims were 4+ level on their jobs.

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