The pick axe to set the Snow queen free
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It is directly right of the portal on the fence
You can find the axe on the fence that is opposite to the portal where the Sims come and go. There is a room across the portal shaped as a castle (which is Jack Frosts room) and the pick axe is located in front of it. It isn't on the fence that connects to the door, but on the fence connecting to the fence that is on the mini walkway to the rooms door.
I hope this inst too confusing to understand!! Just look for a big silver axe on that fence!
The pickaxe is hanging over the fence next to the tower with the pink carpet.
You can find the pickaxe on top of the gold fence to the right of the short walkway that leads to what looks like a bedroom.
For more information on everything to do with the Secret Winter Wonderland Quest and how to complete see this page of our guide:
Secret Winter Wonderland