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Cannot connect to the store?

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Question for The Sims FreePlay

Cannot connect to the store?

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The Sims FreePlay Guide
 


Answers
Keyblade21 answered:

The only thing that I can think of is to make sure you have an internet/wifi/3G or 4G connection. You can't connect to the store if you are offline, so that makes it tricky if you own an iPod touch, or a device without 3G/4G.

Showing latest replies - show all (46)
Guest said: 16th Sep 2017 | REPORT
Thank god its not just me. I have perfect internet and able to get into store but not able to pur hase anything. All I see is the wheel of doom and have put two tickets in.
Guest said: 5th Oct 2017 | REPORT
/im playing on the computer so what should i do
Guest said: 5th Dec 2017 | REPORT
I have a great internet but can't connect to online store
Guest said: 27th Dec 2017 | REPORT
I cant connect store too.. plis fix this..
Guest answered:

I am having the same problem. I have 4g and wifi.

Showing latest replies - show all (22)
Guest said: 12th Jan 2018 | REPORT
Same here. Been trying all day on my tablet. I have wifi/4g... but I keep getting " Error:1111 ".
Guest said: 10th Mar 2018 | REPORT
Can't connect to store either. Just keeps loading and spinning. I have 4g and 3g.
Guest said: 11th May 2018 | REPORT
Still having this error from inception of the game until now. It's never been fixed
Guest said: 26th May 2018 | REPORT
Nothing is working to help
Guest answered:

I am also having the same problem, and it's the current goal right now ):

Showing latest replies - show all (31)
Guest said: 23rd Oct 2015 | REPORT
It still doesn't work 😬
Guest said: 24th Nov 2015 | REPORT
It not work
Guest said: 20th Feb 2017 | REPORT
Mine does that two and I just don't know what to do
Guest said: 24th Dec 2017 | REPORT
Trying to buy life points before this event ends and it keeps saying error 1111 or something. My WiFi is fine
Guest answered:

Same thing happens to me and again, it is the current goal!

Showing latest replies - show all (14)
Guest said: 17th Jun 2016 | REPORT
It worked for me, disconnecting mobile data and wifi, saving and exiting game. adding wifi back! thanks!
Guest said: 5th Jul 2016 | REPORT
I was having a problem. I couldn't get passed the pop up of loading store error and I did what was said disconnecting wifi saving and exit game add wifi back and it worked. Thank you
Guest said: 13th Aug 2016 | REPORT
It didn't work for me....
Guest said: 27th Dec 2016 | REPORT
You need to disconnect from your wifi, then try connecting again. After that, go back to the store on sims and see if it will let you buy whatever you needSmile)
Guest answered:

But how do you fix it? Now I'm stuck connecting to the store and I can't even exit out of it!

Showing all replies
Guest said: 30th Mar 2015 | REPORT
I van not connet in the store
Guest answered:

If your online store is not working than check your connection to the internet and make sure your connected. If you are already connected and it's still not working than to many people in your house are taking up all the internet. If theres to many people taking it all up than your connection to the store will be slow and wiill take for ever to load. You may not have the right connection for tablets and ipads or other devices with 3g or 4g . Thank you let me know if that was useful

Showing latest replies - show all (7)
Guest said: 18th Oct 2014 | REPORT
I cant too ˝STORE ERROR˝ the server timed out.Please try again.What can I do to connet to online stor.I have wifi and everything is ok with my LG G2 mini.Please help If anybody can
Guest said: 31st Jul 2015 | REPORT
i am having problem as well idk why the online store is not working somebody out there some where plzzz help am desperet plzzz 😢😢😢😢😢😢😢
Guest said: 9th Feb 2016 | REPORT
How to connect store?
Guest said: 15th Apr 2017 | REPORT
Ikr I'm glad people are having the same problem I tried everything!!!
Guest answered:

I had the same problem for a while but I found an easy solution. I closed all apps opened on my device then I just restarted my wifi connection (on device) I tried to connect again at the store and it worked!

Showing all replies
Guest said: 30th May 2014 | REPORT
I really need help this is hard goal to do ive practically tried everything
Guest said: 17th Sep 2014 | REPORT
Not at all helpful! But thanks for trying!
Guest answered:

I restarted the game and the online store turned on in seconds

Showing all replies
Guest said: 6th Aug 2014 | REPORT
how you restarted the game?
Guest said: 9th Nov 2014 | REPORT
how you restarted?
Guest said: 2nd Feb 2015 | REPORT
click the menu button and click options
Guest said: 14th Dec 2022 | REPORT
Didn’t work for me
Guest answered:

I found how to fix this on my devise! I tried all of the above, and nothing worked. I restarted my devise, and it worked! Good luck to you all!

Showing all replies
Guest said: 30th Nov 2014 | REPORT
Thanks for trying to help but that never works for me.
Guest said: 22nd Sep 2015 | REPORT
How would I restart my devise
Guest said: 3rd Jul 2016 | REPORT
dude really?just turn it of and on
Guest said: 18th Mar 2018 | REPORT
I hage the same problem tho it doesnt work. Nothing does. I gotta google play card,put all of my money on it and wasted it and the store doesn't even work. Nothing does somone plz help me😭
Guest answered:

This is what happens to me:

I click the purple online store button
It takes forever to load. I even left my device on for over an hour trying to get into the store.
I am fully connected to WiFi and I have restarted my device. I don't want to uninstall because I don't want to lose all of my data.

If anyone has a solution please comment down below. Smile

Showing all replies
Guest said: 12th Dec 2014 | REPORT
me too
Guest answered:

My issue: it was connected to the internet, but was giving me "cannot connect to iTunes store. Verify password is correct." It wasn't even asking for a password. I turned off the wifi on my device (swipe up from bottom and click wifi button), tried to purchase something in the app (which it then gave me a "cannot connect to server" error), then turned the wifi back on. The next time I tried to purchase something it asked me for my touch ID and allowed me to purchase.

Showing all replies
Guest said: 8th Feb 2015 | REPORT
It is not working anymore suggestions?
Guest answered:

In my game Sims freeplay I want to buy LP'a and it says store error if any solutions put them down. Thanks😃
[v

Showing all replies
Guest said: 2nd Apr 2015 | REPORT
Me too
Guest answered:

Well I am stuck on this Quest also, but I am connected to the internet and it says "Check your store settings and try again" What am I supposed to do? Oh and btw I'm using Android.

😑 just a user answered:

I used to buy on Sims .. Now whenever I try to connect to the store ..it keeps loading forever and it never connects although my internet wifi is working very well
I DON'T GET WHAT IS WRONG !!!

Showing all replies
Guest said: 30th Jul 2015 | REPORT
Mine is it says check the store setting which is idk where to find it!! And im stuck with it. Unfinished goal.what can i do?????
Guest answered:

So, heres what worked for me update card info in app store settings on ipad. Installed newest update of ios. My card expired and I hadnt updated. It refused to connectm must jave valid card on file to even ourchase the free packages.

Emma Doy answered:

Can't connect either. Just keeps loading and loading with the icon. I have 4g.

Guest answered:

First close all apps on your device,then turn off your wifi,last restart your phone...it's always work for me😊(also idk it's helping or not,but I also make sura that the time on my phone is correct)

Guest answered:

Go to settings find the Sim app and clear the Cache. That is what worked for me, hope it works for you Smile!

Showing all replies
Guest said: 15th Jul 2022 | REPORT
Go to options, network settings and then change to wifi & cellular
 

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