Your Account
    Log into your account here:
       Forgot Password

    Not registered? Sign Up for free
    Registration allows you to keep track of all your content and comments, save bookmarks, and post in all our forums.

My game is stuck in the "connecting to store" screen and won't do anything..

Question asked by Guest on
Last Modified:

Question for The Sims FreePlay

My game is stuck in the "connecting to store" screen and won't do anything else. I tried shutting down the iPad and turning off my wifi. What else can I do?

Add your answer

Please be as detailed as you can when making an answer. Answers that are too short or not descriptive are usually rejected.

Please do not use this box to ask a question, it will be rejected - this box is for answers ONLY. If you want to ask a question for this game, please use the ask a question box which is above on the right.

Accept submission terms View Terms

You are not registered / logged in.
If you would like to ne notified if/when we have added this answer to the site please enter your email address.

We will only use this address to email the confirmation for this answer.

 

 
The Sims FreePlay Guide
 


Answers
Keyblade21 answered:

You can press cancel, or double tap the home button, then hold down on one of the apps that pops up, until they wiggle, then press the black X on top of the Sims app. That shows you which apps are still active, and allows you to turn them off. Then just try opening the app again. If that doesn't work, upload your save progress to the cloud and then delete the app and re-install it, then download your save from the cloud.

Darkginger answered:

I just had this problem, on an Android tablet. If you turn your tablet off - fully off, not a restart, but a shut down - and then start it up again, you can then get back into the game. Hope that helps someone!

 

For more questions for The Sims FreePlay check out the question page where you can search or ask your own question.

Need Answers?