I'm having difficulty downloading the latest update within the app. Every time I open the app, it says that I need to download new content. So I press download and everything is fine until it gets to 23% (90 MB of 377 MB). At this point, it stops downloading but the kb/s continues to increase and decrease. After some time like this, a screen pops up that says "Progress has been saved. Reconnect then relaunch app to continue download. (-11)" However, my connection is perfectly fine. I've tried creating more space on my phone, uninstalling and reinstalling, restarting my phone, trying different connections..everything. HELP!!! I miss my sims!!
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I had the same problem, I accidently solved it. Go to the app store, and update your app, on the right side you can 'download' don't use that one, but the left one. (something simular like 'update'or 'renew' I have the Dutch word, which is 'bijwerken'.) I hope this helps, I was getting bored with the game, but the new update is really nice!
Im having different problem. When downloading content, it's always 0 kb/s -____-
Please help
Im also having the same problem during the update. Mine's just up to only 15% and a "retry/relaunch pops up.
I am facing similar issue. Every time a new update comes up I am asked yo download the whole 945 mb data.
I have just downloaded I have lots of space on my phone and it is stuck at 8%. How do I get it to load so I can start my Sims life.
Try re downloading the app. Also download the app autozip it will help a lot
I have a problem too! I am currently downloading the LATEST update with the mysterious island and stuff. And it keeps getting stuck on 79% but 250MB to 250MB?!!! I gave it quite a long time to install, I let it download until I get home from School.. Don't say I need to reboot, delete/reinstall, I've tried EVERYTHING.. My brother has the same problem too and our internet works PERFECTLY fine.
I already re downladed the app and relaunched the content download. Now it will get stuck on 5% only. Any alter alternative solution please ?
I get to 79% with 250MB downloaded out of 250MB yet the kb/s decreases to 0 and the download just completely freezes. I've uninstalled the app and reinstalled it, reset my device (iPad 4 with iOS 9.1) and it STILL doesn't finish off downloading the content. Someone give me some proper advice here.
I followed what Simmerwille said. And it worked. He's right. I've discovered that the game showed that it's updated, but it's not. It's not done yet. Try it.
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