My internet is working fine, but I cannot connect to the store. Ive tried a dozen time but it keeps saying that the server is timed out. HELP!
Please be as detailed as you can when making an answer. Answers that are too short or not descriptive are usually rejected.
Please do not use this box to ask a question, it will be rejected - this box is for answers ONLY. If you want to ask a question for this game, please use the ask a question box which is above on the right.
Accept submission terms View Terms
You are not registered / logged in.
If you would like to ne notified if/when we have added this answer to the site please enter your email address.
We will only use this address to email the confirmation for this answer.
Restart your device, that should fix the problem. If on the slim chance it doesn't, re-install the game. You'll lose everything but it should fix the problem.
If your phone is in the time cheat mode, it doesn't like it. Putting the phone back in auto worked for me when this happened. Now if I can just figure out why four of my Sims decided that they din't have to work anymore..
Try checking your restrictions. Or restart your device. Or put the time on automatic sorry if that doesn't work. Xxx
Save and exit followed by starting the game, worked for me.
The same thing happens to me.. My Internet is perfectly fine and my time is set to the right time. I've tried restarting my iPad, restarting the whole game, even reinstalling it. However I continue to recieve the server timed out message anytime I go to ake a purchase
Go to your date and time settings and change it to manual, make sure the zone and date/time is correct, then restart the game. It worked for us.
..
I want to play the Sims free play but I want without the internet because it keeps asking to connect to the server but I do not want. What will I do?
I have been having this problem since last year!! It's soo annoying! I cannot get to purchase any LP or simoleon bundles.
I had the same issue. I also did what everyone else suggested and they didn't work. So I checked my Facebook account and logged in... I was able to connect to the server immediately.
[b]How do you connect to the cloud to save your game to Game Center??? It keeps saying the server timed out when I try to buy money for my Sims and I read that you should save your game, delete it and reinstall it. My sims are pretty broke and desperate at the moment so can you please tell me quick!!!
Go into settings, then go into general, and click restrictions. Then you have to put in your restrictions password. Then turn on in-app purchases. π
Even though my internet is connected,for Sims it say not connected to server plz help me(ASAP)ππ±π¨π°
Please someone help me. I have been playing the Sims on the same game for about a year now so I really don't want to delete the app and start over. My app was working just fine 10 minutes ago and then I went back on the app and it said can't connect to server. I have tried everything everyone has said above but it's not working. The only thing out of the usual that I did was buy something on the app, but I've done that before and it hasn't had an issue. Idk what to do so please help
You may not have the latest updates applied to the Simcity app. Go into settings apps and see if there is an option to update. If it cannot update you may need to free up space on your device.
If you are still looking for help with this game we have more questions and answers for you to check.
What do I do??