This a short and very linear section just to get players acquainted to the most basic controls and story.
Stumble straight forward, up the stairs and past the hull breach until you come across Joker right at the front of the ship. A cut scene will then play out.
Find Joker at the head of the Normandy
You are then treated to a cut scene showing Shepard's mangled frame being reconstructed – as such you are able to change your appearance to fit your own tastes. Your face from the original game can also be used.
Achievement Unlocked: Missing in Action (5G)
Pick a class, from Soldier, Infiltrator, Vanguard, Sentinel, Adept and Engineer. For more details on these, see the Character Creation section.