I have a guy and a girl. The guy wouldn't move but it finally did. But the girl still hasn't moved. Everytime I press her the green thing shows up but then leaves to another sim. She just stands there. Please help
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That sounds like either a bug or your sim is trapped. Make sure that they actually have a path to the object you want them to use. If they are not trapped, submit a help ticket via the official site.
For more questions for The Sims FreePlay check out the question page where you can search or ask your own question.