I know I have to go the city icon, but the icon seems to be the color gray and wouldn't let me press on it. I would like to add a sim.
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If the button is gray than maybe you have to do something first. Make sure you don't have to do anything, then after you are sure see if the button is still grayed out. If it is, than you can either wait and see if an update fixes it, or talk to EA and see what they can do.
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