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Why is there a black and purple bubble over my sim baby's crib?

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Question for The Sims FreePlay

Why is there a black and purple bubble over my sim baby's crib? I have an iPad. The bubble has been there for two days and when I try to touch it, nothing happens? What is wrong??

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Answers
Demicia answered:

I'm not sure what would be wrong with it but normally over the crib there are the bubbles over the crib that let you make a new character. One of the things I can think of is that there is either a glitch in the game or that your not a high enough level to introduce a new character.

 

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