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My original sims won't go into their house. Nothing is blocking the door..

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Question for The Sims FreePlay

My original sims won't go into their house. Nothing is blocking the door, the sims are inspired and yet they won't go in. I tried to move them to another house but I can't. Help!

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Answers
Kaitlyncheetah19 answered:

If there is a pee puddle or throw up on the ground they wont walk in. I would make sure nothing is blockig the door take everything out. And go to someones house and call them over if there is a child in the house they can't leave.
Hope this helped.
-Kai

danielroxheaps answered:

Try restarting your game. If that doesn't work, try http://help.ea.com or you might have to reset your game

 

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