Did someone put glue on the phone?
I found this one out the hard way. There is a glitch to get the phone stuck to your sims hand. Go to the phone. Make sure it is cordless. I went to "prank phone call" and went to "fake names". That was not the one I had wanted to do so I hit triangle right as I was picking up the phone to canclefrom calling.
When I walked away I noticed that the phone was stuck on my hand. I went back to the phone reciever and tried to use it but the phone was still stuck to my hand so I bought a new one. Couldn't use that one either. So I left that area and then came back.
The phone was not on my hand anymore but I still couldn't use the phone or the new one I bought. So be warned that if you use this glitch you will never be able to use a phone in that area again.
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