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I'm on level 24 and it reset to level 1. Now it's ..

 
Guest asks: Added Jan 1st 2013, ID #294279

Question for The Simpsons: Tapped Out

I'm on level 24 and it reset to level 1. Now it's been weeks since this happened. I want my Springfield
Back :( that's months and months of dedication and
Now it's just gone?

 

 
 
Guest answered:
Added 2nd Jan 2013, ID #561560

Exact same thing happened to me a week ago. I'd been playing for 4 months and got to level 24, had lots of cash and doughnuts and it's all gone. I can't find a fix. I'm desperate to get my town back.


 
 
 
 
Guest answered:
Added 3rd Jan 2013, ID #561874

Have a feeling the same thing is going to happen to me, I'm on level 24 and have been stuck on enough points to go to level 25 now for 2 days but it is not leveling me up, so waste of 4 months


 
 
 
 

Guest answered:
Added 4th Jan 2013, ID #562378

Same here, have asked iTunes for full refund of donuts bought


 
 
 
 
Guest answered:
Added 6th Jan 2013, ID #562995

What you should do is go back onto the game and tap the origin icon and sign back into your account and your old Springfield should be there


 
Showing all comments
Guest said: 6th Feb 2013 | REPORT
That would be fine if it would let me log in. It wants me to set up a new account. It won't accept my username anymore..
 
 
 
Guest answered:
Added 5th Oct 2015, ID #671429

Try uninstalling and reinstalling it that's what I did and I have got my town back


 
 
 
 
Guest answered:
Added 5th Oct 2015, ID #671430

Try uninstalling then reinstalling it that's what I did and it worked


 
Showing all comments
Guest said: 12th Dec 2016 | REPORT
I uninstalled & reinstalled and came back up ok
 
 
 
 

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