Why am I not earning my dice for getting out of jail. Been like this for months ?
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Did not get my reward of dice from the top bar when I landed on "go to jail" corner square due to it being at 20 seconds left on the clock and that particular corner waits to award the points until extra dice are rolled for doubles. I rolled double 5's on my first extra roll just as it went to zero and I never received my 925 dice rolls, even though I should have been 49 points over as I was rolling x10's to finish up.
I immediately contacted customer service and was told basically that I was out of luck. There was no chance/time to take pictures as I was flying to finish in time (which I DID) and I couldn't prove anything...
This also can cause problems with getting extra dice credited, etc because of this gap/time lag on this particular square.
I have been told they will be looking into this "problem"...
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