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I can't play minecraft, when I'm clicking for it it's kicks me in 10 seconds...

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Question for Minecraft: Pocket Edition

I can't play minecraft, when I'm clicking for it it's kicks me in 10 seconds. I just don't know what to do, help me please...

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Paul answered:

Here are some troubleshooting steps you can try. This is primarily on mobile devices but the general idea should be the same.

1. Free up device memory. Run a cleaner app or manually delete unwanted apps or files.
2. If you have saved worlds, make sure to back them up.
3. Go to Settings > Apps > Minecraft > Force Stop.
4. Clear data and uninstall.
5. Restart device.
6. Redownload Minecraft from a valid source and try again.

If the problem persists, repeat steps 1-5 and do the following:
6a. Create a new profile on the device and enable Minecraft on that profile
7a. Launch the new profile and install Minecraft there.
8a. Launch Minecraft.

If the problem still persists, it may be related to your device’s hardware limitations. Contact the developer for more support if needed.

 

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