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Fashion Story Pack Shot

Fashion Story

Hi, I have customers with broken hearts and I don'..

Guest asks: Added Jul 24th 2011, ID #209739

Question for Fashion Story

Hi, I have customers with broken hearts and I don't know how to fix it, I have enough cash registers and change rooms and everything, so I don't know what they need? In the little 'thought bubble' above their heads, it's like a sideways envelope looking thing, then it turns into a broken heart and they leave? Any ideas what this means??


Add your answer16 Answers
Guest answered:
Added 25th Jul 2011, ID #425390

You need more mirrors. The envelope thing youve experienced is a full length mirror, and it turns into a broken heart because youu either need more or you need them closer to the area that it appears at.

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lissatexas said: 31st May 2014 | REPORT
Did this and still get purple hearts
Guest said: 1st Dec 2015 | REPORT
Maybe you need more...??
Guest said: 13th Aug 2016 | REPORT
Alright first but the clothing that has the most which takes the longest, save up to expand, buy dressing rooms and mirrors.
Guest answered:
Added 27th Jul 2011, ID #426247

Ok all you need to do is either is add clothing to your store, add mirrors or add changing rooms! Smile

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lissatexas said: 31st May 2014 | REPORT
Added mirror, changing room & cashier...still purple hearts.
Guest said: 2nd Jul 2014 | REPORT
how stored counters can be restored
Guest said: 5th Jul 2015 | REPORT
Add more that how u play
Guest said: 11th Aug 2015 | REPORT
The mirrors,changing rooms,ect. Can be filled(customers are using them at the moment and there are none available)

Guest answered:
Added 6th Aug 2011, ID #429422

Sometimes you need to add a clock. Sometimes you need to add a cashier or put them in better view. There are some customers that you just can't make happy. If you're at 100%, then don't worry about it.

Guest answered:
Added 19th Aug 2011, ID #433947

If you have mirrors on the walls, make certain you don't have anything blocking them. If you do have a table in front of a wall hanging mirror, customers can only use the mirror if something is on the table.

Guest answered:
Added 17th Jan 2013, ID #565201

My customer are sad when their are coming out of the fitting room. Does somebody know what this pls means?

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Guest said: 7th Nov 2016 | REPORT
Guest answered:
Added 26th Jan 2013, ID #566848

Isn't that a normal women thing? 90% of what you try on does not fit correctly.

Guest answered:
Added 29th Jan 2013, ID #567627

I know EXACTLY what you need to do, I noticed a pattern of good hearts and bad hearts depending on WHERE the fitting rooms are. In my game, the fitting rooms HAVE to be in the top right hand corner, or 50% of the people leave with broken hearts, When they ARE there 100% of them leave happy, unless I need more fitting rooms or something. So try moving your fitting rooms to a different area, and find out what spot works on your game.

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Guest said: 24th Jan 2015 | REPORT
Thanks also worked for me
Guest said: 2nd Jun 2015 | REPORT
That's so weird how that works. Mine are happier on the left side against the wall.
Guest said: 21st Jul 2015 | REPORT
You it works!! Pink hearts everywhere
Guest said: 26th Aug 2015 | REPORT
it worked omg thank youuuu<3
Guest answered:
Added 9th Mar 2013, ID #575728

It happend to me and the problem was that the cashier was blocked by a table

MonsterNERD answered:
Added 14th Jul 2013, ID #596748

You Can fix your broken hearts by , Ordering Clothes As Much in your rackets and counters. They'll come in and get anything they want! Then your Hearts Will go to 100

Guest answered:
Added 27th Sep 2013, ID #604144

I fixed my costumer's broken hearts by adding more cashier and putting them in front of the fitting room and mirror. So by the time the costumer is done in fitting, the cashier is already in their front.

jesandme answered:
Added 30th Jul 2014, ID #634701

My friend told me this you have 2 clear you're entire store then order new stuff and then u'll b seeing more pink hearts.Hope it worksSmile;)

jesandme answered:
Added 30th Jul 2014, ID #634709

Hey you also have 2 put a cash register infront of the door so you can stock up

Showing all comments
Guest said: 11th Nov 2014 | REPORT
I rearrange my furniture and tables and make everything more accessiaccessible. I ususually see broken hearts too when I haven't ordered the full set of a theme. I also check which clothes are making them heartbroken and remove them entirely. Pink hearts to everyone
Guest answered:
Added 28th Feb 2015, ID #656885

Make sure all of your clothes shoes and accessories are from the same design they don't like it when you have different accessories with different clothes make sure is all from the same bundle that I make him happy too

Guest answered:
Added 22nd Mar 2015, ID #658571

I tried everything and still had broken hearts. I started to visit and like neighbors items and came back to my shop and found everyone happy. No more unhappy customers. Worked for me maybe will work for you too. Smile

Guest answered:
Added 26th Aug 2015, ID #669481

It's because you CASHIER(not cash register) is trapped and can't get to a door. It only takes one cashier to be trapped that will make you lose hearts.

jdolapremium answered:
Added 25th Sep 2015, ID #671089

1) Avoid putting racks or tables near/beside/the back of cash registers. Whenever you arrange items right beside or at the back of cash registers, no matter how many changing rooms or mirrors you have, you will still have a few with broken hearts. I have tried and tested this and it is true everytime. I used to arrange a few small tables with accessorise near cash registers (like how real stores have small items near cash registers), but found this is the reason why we customers with broken hearts.

2) Put changing rooms near clothing racks and mirrors near items on tables. Smooth feng shui makes customers happy.

3) That's about it!

I find that reason no 1 is the most common. I've seen this even in those stores with level 99 players. Try it!

- jdolapremium

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Guest said: 4th Mar 2017 | REPORT
First reason was my issue. Thanks <3

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