I had to reset my phone and when I opened my BS it is back to level one. How do I recover my account?
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You need your old Storm ID, and other information. If you have that information, then contact Team Lava, they will restore everything. If you don't have that information then nothing can be done about your lost progress and you have to start all over.
To contact Team Lava, go to Team Lava.com
They are the creators of the app.
For more questions for Bakery Story check out the question page where you can search or ask your own question.