My Giant Skylander figure is not working. Nothing is wrong with my power portal, and all of the other figures work. Is it just my Tree Rex figure? Everytime I put it on the portal, it says, "A toy on the Portal of Power has a problem. Please contact Acitivision Customer Service for assistance." and I already have and they're no help.
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Well welcome to customer service. They are never helpful. Anyway it's probably just defective return it to the store.
Have you already tried this solution:
https://support.activision.com/articles/en_US/FAQ/Skylanders-Toy-Has-a-Problem
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