How do you get ads when you click on the get coins tab?

DLS have several different ad networks within their games, all of which manage their own content. Whilst they have some control over the types of adverts shown I.e. Preventing explicit content, the videos themselves are subject to availability with limits set by each provider - this is not something set by DLS.

Please note, there is never a promise or guarantee made by FTGames Company to any player about the frequency of video clips or reward doublers.

If you have LAT (Limit ad tracking) enabled on your device, this means ad networks cannot gather information about your device to tell and target what sort of user you are.

Information on Limit Ad Tracking (iOS): https://support.apple.com/en-us/HT202074
Information on Limit Ad Tracking (Android): https://support.google.com/ads/answer/2662922?hl=en-GB

Here are some other suggestions to try:
1. Make sure you are using the most recent version of DLS app.
2. Try uninstalling and reinstalling the app (make sure your profile is backed up before reinstalling).
3. If you have a VPN active, try disabling that.
4. If you are using mobile data, try Wi-Fi instead.
5. Try turning the device off and on again.
6. Make sure to regularly force-close and re-open the app.
7. Try waiting a few days to see if more appear.