Why I can't ask or receive lives anymore?
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1. If your life is full, the + plus sign won’t appear.
2. When you fail a level, you lose a life.
3. Tap the + button next to your lives to ask friends to send lives to you.
4. The list that pops up is your entire friends list, so you can send requests to everyone, whether they play or not.
Be sure that your Cookie Jam game is synced with your Facebook account:
When you first play the game, there will be a notification to link your Facebook account in Cookie Jam. There will also be a couple of reminders in between levels to connect to Facebook. Also, in the settings menu you can tap the gear icon on the lower right corner to sync your game to your Facebook.
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