How do you start a new game? When I click on it I can,t save it!
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If you want to restart your game and save it afterwards, when you turn on the game and see Ho-Oh for Heart Gold, or Lugia for Soul Silver, press (at the same time) Up B Select. This clears ALL data, permanently. It'll allow you to save on a new file.
You must go to the main title screen and press Up, Select, B.
For more questions for Pokemon Heart Gold check out the question page where you can search or ask your own question.