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Hi, I have customers with broken hearts and I don't know how to fix it, I have enough cash registers and change rooms and everything, so I don't know what they need? In the little 'thought bubble' above their heads, it's like a sideways envelope looking thing, then it turns into a broken heart and they leave? Any ideas what this means??

Date of Question: Jul 24th 2011 | Question ID: 209739

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You need more mirrors. The envelope thing youve experienced is a full length mirror, and it turns into a broken heart because youu either need more or you need them closer to the area that it appears at.

Guest

Ok all you need to do is either is add clothing to your store, add mirrors or add changing rooms!

Guest

Sometimes you need to add a clock. Sometimes you need to add a cashier or put them in better view. There are some customers that you just can't make happy. If you're at 100%, then don't worry about it.

Guest

If you have mirrors on the walls, make certain you don't have anything blocking them. If you do have a table in front of a wall hanging mirror, customers can only use the mirror if something is on the table.

Guest

My customer are sad when their are coming out of the fitting room. Does somebody know what this pls means?

Guest

Isn't that a normal women thing? 90% of what you try on does not fit correctly.

Guest

I know EXACTLY what you need to do, I noticed a pattern of good hearts and bad hearts depending on WHERE the fitting rooms are. In my game, the fitting rooms HAVE to be in the top right hand corner, or 50% of the people leave with broken hearts, When they ARE there 100% of them leave happy, unless I need more fitting rooms or something. So try moving your fitting rooms to a different area, and find out what spot works on your game.

Guest

It happend to me and the problem was that the cashier was blocked by a table

Guest

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