Customer Satisfaction - Bakery Story
The whole point behind Bakery Story is to make your bakery a success. You can only do this by having happy customers. You can see the satisfaction of your customers by looking to the heart icon at the top. The pink bar can go up all the way to 100, indicating how happy (or not!) your customers are in general.
The heart rating is important because, not only does it show you how happy your current customers are, but it affects the speed at which new customers will come into your bakery.
If you have no food to serve, make sure you have the door to the bakery blocked up (you can do this using the cash register) to stop your customers from arriving and sitting hungrily with nothing to eat! This is the main way that your customer satisfaction rating will plummet.
How to get Your Heart Meter to 100
To attempt to get your Heart Meter to the all-important 100 mark, you need:
- A well designed bakery – make sure that all of your customers can reach the tables!
- You should always ensure there is food out on the counters, ready for ordering.
- Once you get to 100, your bakery will need about 25-30 tables and chairs to allow for the burgeoning capacity.