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Why do my golden pins keep resetting?

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Guest asks, ID #429145

Question for PBA Bowling Challenge

Why do my golden pins keep resetting?

Every time I launch the game, for some odd reason, my golden pins reset to 0. It's bad enough that all my data reset one day that I can't get back, forcing me to start all over. This was years worth of playing this game. I'm very angry with Concrete Software, as they haven't fixed my issue after contacting them about it. This is another one of the many problems I'm having with this game. It happens so randomly, like every time I launch the game. Upon launch, if I had 10 or 15 golden pins (with my reset obviously), I go into the game again and it goes back down to 0. I think the update is crap.

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