I did not get my last package (21 nuts for barn upgrade) that I ordered...
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Question for Hay Day
I did not get my last package (21 nuts for barn upgrade) that I ordered. You charged me. It's been 1-1/2 days and it has not come through yet. Can you fix this please?
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Hay Day
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Paul answered:
According to Hay Day Support team:
Please note that in rare cases it can take up to 72 hours before you receive the in-game currency you purchased, so you may need to wait a while longer if they don't appear immediately.
When you make a purchase on Hay Day, all transactions are handled by iTunes & Google Play Store, so all charges will be billed via your accounts with either service. If your purchases are not delivered to your account after 72 hours, please contact iTunes Support for further information or Hay Day Player Support in case you are playing on Android.
You can also contact them directly via:
In-game settings - Help and Feedback - Report An Issue
Or if you can't access the game, email the team directly at: hayday.feedback@supercell.net
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