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Cookie Jam

Why is Cookie Jam so slow moving on my iPad?

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Question for Cookie Jam

Why is Cookie Jam so slow moving on my iPad?

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Guest answered:

Also in my huawei nova 3i it's super laggy ang freezing

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Paul answered:

Please make sure that you're running the latest version of your game by visiting your App Store and verifying there are no available updates. Playing the latest version of our games ensures that you'll have all of the most recent updates. If there are no updates available for your game, please try these troubleshooting steps:

1. Turn your game and any other apps off so that they are no longer running in the background of your device.
2. If you have social media accounts connected to your game, like Facebook, disconnect them.
3. Turn your device off and wait 10 seconds before you turn it back on.
4. Reconnect your social media accounts to your game, verifying you're using the correct account.
5. If these steps didn't work, please try them a second time before contacting Cookie Jam support team.

You can also try updating your iOS, that might be the reason why the game is slowing down.
Go to Settings > General, then tap Software Update.

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