Was over level 3000 on cookie jam turned phone on today and I’m back on level one?
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Answers from official Cookie Jam page:
If you're having difficulties with your devices not syncing correctly, please update all your devices to the latest version of Cookie Jam. When new levels are released, all devices must be updated for them to load correctly.
If your games are up to date and your levels still don't match, please try the following troubleshooting steps:
1. Turn your game and any other apps off so that they are no longer running in the background of your device.
2. If you have social media accounts connected to your game (like Facebook or Google+), disconnect them.
3. Turn your device off and wait 10 seconds before you turn it back on.
4. Reconnect your social media accounts to your game, verifying you're using the correct account.
5. If these steps didn't work, please try them a second time before contacting our support team.
For more questions for Cookie Jam check out the question page where you can search or ask your own question.
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