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Every time I pass level 9 to level 10 I get a pop ..

 
oreoes17 asks: Added Dec 10th 2011, ID #233143

Question for The Sims Social

Every time I pass level 9 to level 10 I get a pop up saying I need to refresh my browser and reload the game and doing so I lose some progress I've made right when I get to level 10. I honestly don't think it's my browser because it works just fine, only when I graduate to level 10 does the game say I need to reload. Can I get some help, please?
 

 
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