I can't use gifts catalogue to order mystery package because it mention "u already have a pending order". Why?
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There might be a package waiting in front of your house that's why you can't claim your mystery packages.
Simply open the package in front of your house first to open the next one.
Note that there is also a limit of 40 to your gift cards, please use gift cards regularly so you can receive again.
All you should have to do is pick up the package the mailman left you from your previous order, just like when you order the mystery packages from the catalog
For more questions for Hay Day check out the question page where you can search or ask your own question.