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I have not been able to send or ask for life's. The window will come up..

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Question for Cookie Jam

I have not been able to send or ask for life's. The window will come up I will click on the people but nothing happens. This is the same on my Android and my Amazon tablet. Both devices are up-to-date on the game. Both devices are up-to-date on everything?

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Answers
Paul answered:

The items in your game such as lives, coins and boosters are stored locally on your devices like computers, tablets and mobile phones.

You're not able to transfer your items across devices, as this caused crashing issues.

1. If you want to ensure you receive your lives, coins or boosters on a specific device, make sure you use that device when you first collect or purchase them.
2. For example, if you'd like to accept lives from a friend and want them to show up on your mobile device, you'll need to accept these lives on your mobile device. This applies to coins and boosters as well.
3. If you purchase them on your mobile device, they'll only be available on your mobile device.

 

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