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My Giant Skylander figure is not working. Nothing ..

Guest asks: Added Mar 28th 2013, ID #304461

Question for Skylanders Giants

My Giant Skylander figure is not working. Nothing is wrong with my power portal, and all of the other figures work. Is it just my Tree Rex figure? Everytime I put it on the portal, it says, "A toy on the Portal of Power has a problem. Please contact Acitivision Customer Service for assistance." and I already have and they're no help.

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KingofCorn answered:
Added 30th Jul 2013, ID #598888
Well welcome to customer service. They are never helpful. Anyway it's probably just defective return it to the store.
Guest answered:
Added 13th Nov 2013, ID #608238

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