My portal of power won't recognize my characters unless they are about 3 inches above the portal....is this a snyc issue or just a bad portal? Please help!
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Sync Issue. Just rise the Portal to meet the area that it is working and then the Portal. It should then work
Same thing happened to me but I just put under the portal so it would tip to the side and it worked,and then eventually it worked on it's own
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