I have just bought this game for my daughter. We are stuck with Romero. We have searched the ground floor as instructed killed all brides and shut all the windows to stop the zombies getting in. Were told to go and speak to Romero again but he is just sitting there teeth chattering and does not talk. I am wondering if it is that when we shut the windows some of the masks are now behind them and we cannot collect them? Please help us!!!