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I can't find the professor after hot springs. Is anyone still there?

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Question for The Sims: Castaway Stories

I can't find the professor after hot springs. Is anyone still there? I'm surprised not to see this as a problem for anyone. Maybe I was supposed to talk to the professor while I was still at Hot Springs with my date but it was giving me goals of hugging my date and then she was about to pass out so she went home. So now she is stuck at home because the portals don't work and the map is unavailable. Is the professor going to visit me? I keep inviting people over, hoping the friend they bring will be him. He isn't even in my phone book anymore, but that doesn't matter because he doesn't have a phone.

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The Sims: Castaway Stories Guide
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danielroxheaps answered:

Try http://help.ea.com, they can help you as this sounds as though it is a technical bug

 

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