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I have the Sims 3 and Sims 3 pets. When I ever I g..

Guest asks: Added Oct 8th 2012, ID #283407

Question for The Sims 3

I have the Sims 3 and Sims 3 pets. When I ever I go to play Sims 3 Pets, I make the family, and the second I choose a house and am about to start playing, it crashes. I have tried playing on full screen, I don't have any other families saved, because I deleted them all. But nothing is working.
I also tried running my games with Windows 95 and making them administrators (which is advice I found on a Youtube tutorial,) but nothing is working!
Please help. :(

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