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I lost the serial number of my the sims 3 game but..

 
 
 
Guest asks: Added Jan 10th 2012, ID #240069

Question for The Sims 3

I lost the serial number of my the sims 3 game but I'm already registred to thesims3.com. So one time my computer broke and I must the sims 3 again instal but I didn't had my serial code number so I took one from the internet just to play, and now when I want get some stuff like objects sims and so from thesims3.com there is an information that I must update the game, I don't know really how to update the game without my real serial code so please could you help me?
 
 

 
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danielroxheaps answered:
Added 22nd Mar 2016, ID #677981
Try contacting http://help.ea.com and tell them that you bought the game and lost the serial code
 
 
 
 
 

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