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Still having problems with sims 3 pets? So I boug..

 
 
 
Guest asks: Added Oct 27th 2011, ID #226091

Question for The Sims 3

Still having problems with sims 3 pets?
So I bought the game a few days ago but returned it to the shop as it didnt work! So they gave me a new disc
But this one wont even open as soon as I press play it says programme not responding I un-installed and re installed but still not working
Any suggestions? What can I try?
I play on pc
 
 

 
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