Says I'm maxed out
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The Sim Population is directly connected to the Level of your Town. Basically it adds additional Sims to the population cap every two levels.
So what you need to do in order to get more Sims is to level up your town - the best way to do that is to play the game and keep your Sims doing Tasks - which earns XP - and build new buildings - which also earns.
If you are still looking for help with this game we have more questions and answers for you to check.