I'm already in level 12 and those sims are partner. My goal says to get engaged but when I clicked the 'propose marriage' button, the rings option all gray and can't be clicked. Please help me
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Use the Be Nice action to get to Best Friend, then the Be Romantic action to reach Partner level. Have them move in with each other, then get engaged, then do the Be Romantic until the Marry option appears and have them complete that.
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