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My sims seems stuck with box saying costume shop..

 
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Guest asks: Added Oct 29th 2012, ID #285796

Question for The Sims FreePlay

My sims seems stuck with box saying costume shop ready but when I press ok it won't go off. Behind it the dog is still running around and one of my sims is gardening with the diamond above her head still moving. There are no other things showing like the ones to go to another sim or go to town not even the buy options. Any ideas I'm getting frustrated cos don't what to start from beginning I'm on level 32
Please help, Barbara
 
 

 
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Keyblade21 answered:
Added 3rd Sep 2014, ID #638521
Okay this seems to be a glitch. I can recommend a few things but I don't know if they'll help. First, try restarting your device and see if that fixes anything. If not, try reinstalling the app after you save your progress to the cloud. If that doesn't work than contact EA through their website because they are the only ones who can help.
 
 
 
 
 

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