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Why wont Sims Freeplay upload saved data to cloud?

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Question for The Sims FreePlay

Why wont Sims Freeplay upload saved data to cloud?
When I press "Upload Save Data" it says "connecting" and then after it takes a while to load it says "Unable to connect". Please Help.

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annastashiea answered:

Well apparently it can't connect to your icloud. It could prolly be that your icloud is not 'opened' to receive it or the data is full already. I have uploaded and saved between iphone and ipad many times and it's fine as long as my internet works properly.

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Guest said: 18th Feb 2016 | REPORT
What do you mean by iCloud's not being open? I'm having the same problem
Guest answered:

I need help I have this iPod and has so much time spend on it then I cloud it on my dads phone then I start playing Sims with my dads phone because he has wifi then I go back home go to my iPod try to download my time on my dads phone on to my iPhone but I can not it says download but when I press it it does nothing and it says it worked and the only reason I would like to put my time on to my iPod is because my dad is going to get the iPhone he has and give to my mom And she goes to work PLEASE HELP ME I was crying really not lieing. :(

 

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