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Hello my question is what do I need to do to get m..

 
 
 
jadaila asks: Added Oct 8th 2012, ID #283415

Question for The Simpsons: Tapped Out

Hello my question is what do I need to do to get my game back. I was on level 16 up until about an hour or so ago and now it put me back at level one, like I had just started. I've deleted and reinstalled with no luck. It still has my same login name and password just no game. Please help THANK YOU
 
 

 
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Guest answered:
Added 9th Oct 2012, ID #543716
Okay so you want to delete the app trust me I have done it and turn off you iPod or iPad completely then wait about 5 to 10 min. And download the app again. It should save your account but you have to sign in. I hope this helps


 
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jadaila said: 10th Oct 2012 | REPORT
Thank you so very much for trying to help me. I've tried this over and over and it don't seem to work for me, it still starts me back at level one. Do you have any more ideas I truely do appreciate the help. If I don't get it back to where it needs to be and I start over will they credit my game with the 50 dollars on donuts that I had just bought ( I do have my receipt) or do you know. Again thank you so much for your time and trying to help me.

THANK YOU!!
Debbie
 
 
 
 

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